Terms & Conditions — erek89

In these Terms & Conditions, the following terms carry the meanings set out below unless the context requires otherwise:

• "Platform" means the erek89 website, mobile interface, and all associated services accessible at erek89.cam and its subdomains.
• "Company" means erek89 and its affiliated operating entities responsible for the Platform.
• "Member" or "Player" means any individual who has completed registration on the Platform and holds a verified account in good standing.
• "Account" means the unique, personal account created by a Member on the Platform, used to place wagers, manage funds, and access services.
• "Balance" means the total funds held in a Member's Account at any given time, including deposited funds and bonus credits where applicable.
• "Bonus" means any promotional credit, free bet, cashback offer, or other incentive granted by the Company to a Member, subject to wagering requirements.
• "KYC" means the Know Your Customer identity verification process, including submission of government-issued identification and payment method documentation.
• "Wagering Requirement" means the minimum total wager amount a Member must place before bonus-derived winnings become eligible for withdrawal.
• "IDR / Rp" means Indonesian Rupiah, the sole currency used for transactions on the Platform.
• "WIB" means Western Indonesia Time (UTC+7), the default time zone for all Platform operations and draw schedules unless stated otherwise.

2.1  To register and use the erek89 Platform, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your membership:

• You must be at least 21 years of age.
• You must be a resident of Indonesia.
• You must be registering on your own behalf, not on behalf of any third party.
• You must not be subject to a self-exclusion order previously submitted to erek89 or to any other gambling platform.
• You must not be an employee, contractor, affiliate, or immediate family member of an employee or contractor of the Company.

2.2  The Company reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within the timeframe specified in the request will result in suspension of the Account pending review.

3.1  Each individual may hold only one (1) active account on the Platform. The creation of multiple accounts by a single individual — whether under the same or different personal details — is strictly prohibited and constitutes grounds for permanent account suspension and forfeiture of balance.

3.2  During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, residential address in Indonesia, email address, and mobile phone number. The provision of false or misleading registration information is a material breach of these Terms.

3.3  You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. The Company will not be liable for any losses arising from unauthorized access to your Account resulting from your failure to maintain adequate credential security.

3.4  You must notify erek89 support immediately at [email protected] if you become aware of any unauthorized access to or use of your Account.

3.5  Account credentials are non-transferable. You may not sell, transfer, or assign your Account or any rights associated with it to any third party.

4.1  All Members are required to complete a Know Your Customer (KYC) identity verification process before their first withdrawal is processed. The Company reserves the right to request KYC documentation at any time during the account lifecycle.

4.2  Standard KYC documentation requirements include:

• A clear copy of a valid government-issued photo identification document (Indonesian National Identity Card — KTP, or passport).
• A selfie photograph of the Member holding their identity document, taken against a plain background.
• Proof of ownership of the payment method(s) registered to the Account (e.g., a screenshot of the e-wallet account screen showing the Member's name and account number for OVO, DANA, GoPay, ShopeePay, or LinkAja; or a copy of the relevant bank book cover page for BCA, BRI, BNI, Mandiri, CIMB Niaga, or BSI accounts).

4.3  KYC documents must be submitted in clear, legible digital format. Documents that are blurred, cropped, or otherwise illegible will be rejected and re-submission requested.

4.4  The Company will process standard KYC submissions within two (2) business days of receiving a complete documentation set. Complex cases may require additional time; Members will be notified if this applies.

4.5  All KYC data is handled in accordance with the erek89 Privacy Policy.

5.1  Currency. All transactions on the erek89 Platform are conducted exclusively in Indonesian Rupiah (IDR / Rp). No other currency is accepted for deposits or withdrawals.

5.2  Accepted payment channels for deposits and withdrawals include: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), OVO, DANA, GoPay, ShopeePay, and LinkAja. The available channels for a specific transaction may vary based on the Member's account status and the transaction amount.

5.3  Deposits. Deposits are credited to the Member's Account balance within approximately 60 seconds of confirmed receipt by the Platform's payment processor. Minimum deposit amounts and maximum deposit limits are displayed at the time of transaction initiation. The Company reserves the right to modify deposit limits at any time.

5.4  Withdrawals. Withdrawal requests are processed within an average of three (3) minutes during operational hours. Processing times may be extended during periods of high volume or for accounts under compliance review. Withdrawals will only be processed to payment methods that have been verified under the Member's KYC documentation. The Company will not process withdrawals to third-party accounts or payment methods not registered to the Member.

5.5  Minimum and maximum withdrawal limits are applied per transaction and per rolling 24-hour period, as displayed in the withdrawal section of the Member's Account dashboard.

5.6  The Company may place a temporary hold on a withdrawal request pending routine fraud screening or compliance review. Members will be notified of any such hold and an estimated review timeline will be provided.

5.7  Any deposits made to the Platform are intended for use in legitimate wagering activity. The Company reserves the right to reverse any deposit it reasonably suspects is not genuine or has been made using fraudulent payment credentials.

6.1  erek89 offers a range of promotional bonuses to Members, including but not limited to welcome deposit bonuses, reload bonuses, cashback offers, referral rewards, and VIP programme benefits. Each promotion is subject to its own specific terms, which are published on the relevant promotion page at the time of offer.

6.2  Wagering requirements. Unless explicitly stated otherwise in the specific promotion terms, all bonus funds are subject to a minimum wagering requirement before they become eligible for withdrawal. The applicable wagering multiplier and qualifying game categories are stated in the promotion-specific terms.

6.3  Bonus validity. All bonuses carry an expiry period, commencing from the date and time of the bonus credit. Bonuses that remain unused or whose wagering requirements remain unmet at the point of expiry will be forfeited automatically. The expiry period applicable to each bonus is stated in the promotion-specific terms.

6.4  Bonus abuse. The Company defines bonus abuse as any strategy, pattern of play, or coordinated activity designed to exploit promotional offers without genuine wagering intent. This includes, but is not limited to: placing offsetting bets across multiple accounts, systematic low-risk wagering solely to satisfy wagering requirements, and collusion with other Members. The Company reserves the right to void bonuses, cancel winnings derived from bonus funds, and suspend or permanently close accounts found to be engaged in bonus abuse.

6.5  Bonuses are personal to the Member and may not be transferred, exchanged for cash, or applied to another Member's Account.

6.6  The Company reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that modifications will not retroactively affect bonuses already credited to a Member's Account and actively being wagered.

7.1  All wagers placed on the erek89 Platform are subject to the specific game rules applicable to the relevant product vertical. Members are responsible for familiarising themselves with the applicable rules before placing any wager.

7.2  Football betting. Odds are published in real time and are subject to change until a wager is confirmed. Confirmed wagers are settled at the odds displayed at the time of bet placement. erek89 covers BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup, Piala AFF, and all other markets listed on the Platform. Mix parlay (accumulator) bets require all selections to win for a return to be paid; a void selection is treated in accordance with the applicable mix parlay rules displayed at bet placement.

7.3  Togel. Togel (Indonesia's traditional numbers lottery) draw results are determined by the official results of the relevant international draw markets (Togel SGP, Togel HK, Togel SDY, and others as listed). erek89 publishes draw schedules in WIB. The Company accepts no liability for discrepancies arising from time-zone differences if a Member miscalculates draw timing.

7.4  Live casino. All live dealer games are provided by licensed third-party studios including Evolution Gaming and other certified providers. Game outcomes in live casino are determined by real-time physical processes (cards, roulette wheels) managed by the provider. The Company does not control game outcomes and settlement is based on the official result data transmitted by the provider.

7.5  Slot games. All slot titles, including slot gacor (high-payout slots), operate on certified Random Number Generator (RNG) systems. Published Return to Player (RTP) percentages reflect theoretical long-term averages and do not guarantee specific outcomes on individual sessions.

7.6  The Company reserves the right to void any wager that it determines was placed in error, was the result of a technical fault, or was placed in violation of these Terms. In such cases, the staked amount will be returned to the Member's Account balance.

7.7  In the event of a dispute regarding bet settlement, the Member must raise the dispute with erek89 support within 48 hours of the relevant event result being published. Disputes raised after this window may not be considered.

8.1  erek89 is firmly committed to promoting responsible gaming across all product verticals. The Platform provides a range of player-protection tools designed to support Members in maintaining control of their wagering activity.

8.2  Available responsible gaming tools include voluntary deposit limits, session time reminders, temporary time-out periods, and self-exclusion. Members may access these tools at any time through their Account settings or by contacting erek89 support.

8.3  Self-exclusion requests are processed promptly and, once confirmed, restrict the Member from accessing the Platform for the elected exclusion period. Self-exclusion periods are binding and cannot be reversed before expiry.

8.4  Gambling is intended for entertainment purposes only. If you believe your gambling has become problematic, we strongly encourage you to use our self-exclusion tools and to seek independent support. Full details of available tools and support resources are provided on our Responsible Gaming page.

9.1  All content on the erek89 Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of the Company or its content suppliers and is protected by applicable intellectual property laws.

9.2  Members are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial wagering and entertainment purposes. This licence does not permit: reproduction, distribution, modification, public display, or creation of derivative works from any Platform content without the express prior written consent of the Company.

9.3  The erek89 name, logo, and all related marks are trademarks of the Company. No licence to use any Company trademark is granted by these Terms or by your use of the Platform.

10.1  The following conduct is strictly prohibited on the erek89 Platform and constitutes grounds for immediate account suspension, permanent closure, and forfeiture of balance:

• Registering more than one account, whether under the same or different personal details.
• Providing false, inaccurate, or misleading information at registration, during KYC, or in any communication with the Company.
• Using the Platform if you are under 21 years of age.
• Using automated software, bots, scripts, or artificial intelligence tools to place wagers or interact with the Platform in any non-human manner.
• Exploiting technical errors, software bugs, or pricing anomalies on the Platform for financial gain.
• Engaging in any form of match-fixing, collusion, or corrupt wagering activity.
• Using funds of illegal origin for deposits or wagering on the Platform (money laundering).
• Attempting to circumvent security systems, access controls, or fraud-detection mechanisms of the Platform.
• Harassing, threatening, or abusing erek89 support staff or other Members.

10.2  The Company cooperates fully with law enforcement authorities in any investigation of illegal activity connected to Platform use. Where legally required, the Company will disclose Member account information and transaction records to the relevant authorities.

11.1  The Platform is provided on an "as is" and "as available" basis. While the Company takes all reasonable measures to maintain Platform availability and accuracy, it does not warrant that the Platform will be uninterrupted, error-free, or free from technical defects.

11.2  To the maximum extent permitted by applicable law, the Company's total aggregate liability to any Member in connection with any claim arising out of or relating to these Terms or the use of the Platform shall not exceed the total amount deposited by that Member in the twelve (12) calendar months immediately preceding the event giving rise to the claim.

11.3  The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill, arising from a Member's use of or inability to use the Platform, regardless of the cause and whether or not the Company has been advised of the possibility of such damages.

11.4  The Company shall not be liable for any losses arising from circumstances beyond its reasonable control, including but not limited to: telecommunications failures, internet service outages, force majeure events, third-party payment processor delays, or regulatory interventions.

12.1  Termination by the Member. Any Member may request closure of their Account at any time by contacting erek89 support. Account closure requests will be processed within two (2) business days. Any remaining balance at the time of voluntary closure, after deduction of any outstanding bonus obligations, will be returned to the Member's verified payment method.

12.2  Termination by the Company. The Company reserves the right to suspend or permanently close any Account, with or without prior notice, in the event of: a breach of these Terms; suspected fraudulent activity; failure to complete KYC verification within a reasonable period; or any other circumstance that the Company reasonably considers to justify such action.

12.3  Upon account termination for cause, any bonus balances and winnings derived from bonus funds will be forfeited. Real-money balances will be returned to the Member's verified payment method where the Company is legally and operationally able to do so, except where the funds are subject to an active fraud investigation or legal hold.

13.1  The Company reserves the right to amend these Terms & Conditions at any time. Amendments will be published on this page with an updated "Last Updated" date. For material amendments, the Company will provide notice to active Members via email or an in-Platform notification at least seven (7) calendar days before the amendments take effect.

13.2  Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and request account closure prior to the effective date.

14.1  These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated and licensed to operate.

14.2  erek89 operates as an internationally licensed online entertainment platform. While the Platform is marketed to and primarily serves users in Indonesia, it is operated under an international regulatory framework. Players access the Platform at their own discretion and are solely responsible for ensuring that their use of the Platform complies with all applicable laws in their country of residence.

14.3  Any dispute that cannot be resolved through direct negotiation with erek89 support shall be submitted to binding arbitration under the rules of the applicable arbitral body in the Company's jurisdiction of incorporation.

15.1  If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the erek89 support team through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 through the erek89 Platform interface
• Response Time: Email enquiries are responded to within 24 hours; live chat average response time is under 90 seconds

15.2  For responsible gaming enquiries, self-exclusion requests, or player protection matters, please refer to our dedicated Responsible Gaming page, or contact support directly and request to speak with our Player Protection team.